Our privacy principles
We believe in a more open and safer internet. That is why we are committed to processing your personal data transparently, responsibly and in compliance with European regulation (GDPR) and applicable laws worldwide.
Transparency
Clear, accessible information on how your data is used.
Control
You stay in control of your data and your preferences.
Security
Robust technical and organisational measures.
Compliance
Processing compliant with the GDPR and international standards.
Your privacy inspires our trust.
Millions of users trust us with their projects. We take care of them, every day.
What data do we collect?
We only collect the data needed to provide our services, improve your experience and meet our legal obligations.
Identification data
Last name, first name, email address, phone number, postal address.
Payment data
Information needed to process payments (secured by our providers).
Technical data
IP address, browser type, device, pages visited, cookies.
Usage data
Searches, purchases, domain management, preferences.
Communications
Messages exchanged with our support team, assistance requests.
How do we use your data?
Your data allows us to offer you a reliable, secure and personalised service.
Provide our services
Managing your account, registering domains, payment, customer support.
Keep you informed
Emails about your account, news, important alerts (renewals, security, etc.).
Improve our platform
Usage analysis to optimise our services and develop new features.
Personalise your experience
Recommendations and content tailored to your interests.
Ensure security
Prevent fraud, protect our users and our systems.
Meet our legal obligations
Retaining certain data to meet regulatory requirements.
Your rights
Under the GDPR, you have the right to access, rectify, erase, restrict, object to and port your data. You can exercise these rights at any time from your customer area or by contacting us.
Any questions?
Our team is available to answer any question about the protection of your personal data.
Our privacy principles
This Policy explains how yadomain collects, uses, stores and protects the personal data of its users, in accordance with:
• Regulation (EU) 2016/679 (GDPR) for users located in the European Union;
• Law No. 78-17 amended (Data Protection Act) for France;
• Personal Data Protection Law (PDPL) applicable in the Malta.
What data do we collect?
yadomain collects only the data necessary for the provision, management and billing of its services:
- Account data: Username, encrypted password, subscription history, invoices.
- Identification data: Name, first name, postal address, email address, phone number, country.
- Payment data: Card number and banking information processed only by the Stripe provider; yadomain never has access to it.
- Technical data: IP address, device type, browser, logs, analytical and security cookies.
- Data related to service use: Uploaded documents, created templates, sender and recipient addresses, sending history, mail tracking.
How do we use your data?
Data is processed for the following purposes:
- Provision and execution of services (creation, printing, sending of mail).
- Customer account management and billing.
- Fraud prevention and payment security.
- Customer assistance and technical support.
- Site improvement and service performance.
- Compliance with legal obligations (billing, anti-money laundering, accounting records).
- Sending administrative or contractual information related to the service.
- Managing requests to exercise GDPR/PDPL rights.
Legal basis for processing
Depending on the situation:
- Contract execution (service use, order processing, billing).
- Consent (account creation, cookies, marketing).
- Legal obligation (record keeping, invoices).
- Legitimate interest (fraud prevention, service improvement).
International transfers
Hosting and International Transfers
Data is hosted on secure servers of OVHcloud (OVH SAS)., located in the European Union (Lithuania and Netherlands).
Backups and processing may be carried out in Malta as part of the technical management of the service.
International transfers comply with guarantees provided by GDPR (Standard Contractual Clauses of the European Commission).
Transfers Outside the EU
Data may be transferred to Malta for technical and support needs.
yadomain guarantees an equivalent level of protection via Standard Contractual Clauses compliant with Article 46 of the GDPR and the Personal Data Protection Act applicable in Malta.
Retention period
Data is retained for the strictly necessary duration:
| Category | Maximum Duration |
|---|---|
| Account data | as long as account is active + 3 years after deletion |
| Billing data | 10 years (accounting obligations) |
| Sent mail data | subscription duration + 6 months |
| Technical data / logs | 12 months |
| Analytical cookies | maximum 13 months |
Customer documents and files are automatically deleted at the end of the subscription or account closure.
Your rights
The Client has the following rights:
- Right of access to their data.
- Right to rectification.
- Right to erasure ("right to be forgotten").
- Right to restrict processing.
- Right to object.
- Right to data portability (data export).
- Right to set post-mortem directives (EU only).
Any request can be addressed to: [email protected]
Response within a maximum of 30 days.
An identity document may be requested for verification.
Data security
yadomain applies technical and organizational security measures compliant with international standards: SSL/TLS encryption, password hashing, firewall, logging, environment segregation, strict access control, internal security audits.
Children's data
Our services are reserved for adults. We do not knowingly collect personal data about minors; if you believe a minor has sent us data, contact us so that we can delete it.
Changes
yadomain reserves the right to modify this policy at any time.
The applicable version is the one published on the website on the date of consultation.
Any substantial modification will be notified by email or through the customer account.
Any questions?
Data Controller
The website https://yoodomain.com is edited by:
YADOMAIN
Headquarters:
Email: [email protected]
The company acts as the data controller for personal data collected from users.
Contact and Complaints
For any questions or to exercise rights: [email protected]
Users located in the European Union may also file a complaint with their national data protection authority.